Terms and Conditions

• You must be at least 18 years old to use the Website.
• You must provide accurate and complete information when creating an account or making a purchase.
• You are responsible for maintaining the confidentiality of your account login details.
• We have made every effort to display as accurately as possible the images, details, colour, and features of our products. We cannot guarantee that your computer monitor's display of the colours or features of our products will be accurate.

Pricing and Payments:

All prices are in Indian Rupees and includes GST & SGST (3%). Please note that when you buy form us, you are paying in Indian rupees.

We reserve the right to adjust prices at our discretion without prior notice. Payment for your order can be made using the available payment methods during checkout, and your payment will be processed securely. We are not responsible for any loss arising from payment or transaction errors. Orders are subject to availability and may be cancelled if we are unable to fulfill them.

Order Processing and Shipment:

You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls or SMS notifications, in connection with order or shipment or delivery related updates.

We aim to process all orders within 2 working days after receiving payment. Once your order is shipped, you will receive a confirmation Message with a tracking number to monitor your package's delivery status.

The estimated delivery time is 5-8 business days from the date of shipment. Shipping rates and estimated delivery times are available on our website. We are not responsible for delays or losses caused by shipping carriers.

Returns / Exchange and Refunds:

You may return or exchange items within 7 days. Items must be in their original condition, unworn, and accompanied by the original packaging and proof of purchase.

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within a reasonable timeframe of maximum 10 Days.

Safe and Secure Shopping:

Our Website is secure. All credit card and debit card payments are processed through secure and trusted payment gateways.

Silver Care:

Silver ornaments require proper care to maintain their luster. We recommend avoiding exposure to harsh chemicals, perfumes, and excessive moisture. Regularly clean your silver jewellery with a soft, non-abrasive cloth to keep it shining.

Intellectual Property:

All content on viknav.in, including images, logos, and text, are protected by copyright and other intellectual property rights. You may not reproduce, distribute, or display any content without our prior written consent.

Liability:

We are not responsible for any damages or losses caused by your use of the Website. Our liability for any claim is limited to the amount you paid for the relevant order.

Governing Law and Jurisdiction: These Terms are governed by and construed in accordance with the laws of India. any disputes shall be subject to the exclusive jurisdiction of the courts of Tamil Nadu, India.

Changes to These Terms: We reserve the right to update these Terms at any time. Changes will be posted on this page.

By using viknav.in, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Don’t worry: we won’t spam you.

Happy Shopping!!!

--- VikNav_The Silver Bling